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I can't register my product in the Control App?

Modified on Thu, 6 Mar at 9:57 AM

If you're experiencing difficulties registering your product in the Cotnrol App, please follow these steps:

  1. Uninstall the App
    First, uninstall the app from your phone.

  2. Download the Latest Version
    Visit the official website or app store and download the latest version of the app.

    https://apps.apple.com/app/profoto-control/id1387823564

  3. Try Again
    After installing the updated app, try to register your product again. This should resolve the issue.

If you continue to experience problems, please don't hesitate to create a support ticket here: https://support.profoto.com/support/tickets/new

 Our team will be happy to assist you further. Thank you for your patience!



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