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My batteries do not charge. Can I send them in for repair?

Modified on Tue, 21 Feb, 2023 at 3:33 PM

Batteries are seen as consumable parts and we do not repair lithium batteries. 2-year warranty will apply if damage arises from a material or manufacturing defect. If the battery is out of warranty you will need to purchase a replacement.


Please visit our Warranty terms that are to be found on homepage:

https://cdn.profoto.com/cdn/052394d/globalassets/general-pages/support/warranty/warranty_a6_hr.pdf

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