Troubleshooting - Post Production uploaders

Modified on Mon, 29 May 2023 at 01:51 PM

The Pixelz / Bright River disk is not showing up?

  • If your machine has been configured before and the disk was previously visible, please contact: support@styleshoots.com
  • If your machine has not been configured, contact your sales representative for more details.


The export finishes with no error, but nothing is exported?

Make sure the Pixelz / Bright River disk is activated and there is at least one photo file preset selected.



For further help you can always contact: support@profoto.com







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