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App 2.1.7 for Eclipse and Live with EOS R

Modified on Mon, 8 May, 2023 at 2:47 PM

Release date: October 9, 2019

Comprehensive improvements and support for Live machines featuring the Canon EOS R. Rolling out first to Eclipse, Live with EOS R, and then to Live with 1DX.

General enhancements


  • New Diagnostics screen shows a beating heart animation whenever our Support team is perform diagnostics.

  • Text fields across the app accept drag-drop gestures in iPadOS.

  • Compatibility check for pending software updates before allowing installation.

  • Guarding against changing and deletion of Video and Photo Presets that are currently in use.

  • When exporting an Outfit containing only photos, there’s no longer a warning about incomplete outfits.

  • Changes to framings are now properly stored.

  • Light Controller is now more stable than before.


Specific to Live


  • When creating a new Outfit on Live, an instructional text is shown when no products zones have yet been drawn.

  • 4K videos exporting is limited to MOV files to ensure optimal resolution and aspect ratio.

  • Video Templates with slow motion can only be recorded in FHD.

  • Video Strips in Composer indicate with a little icon if they are being recorded in 4K.


Various bug fixes


  • Multiple film strip interface bug fixes in the Composer screen.

  • Sound cues are better synced to the starting of recordings.

  • Keep the ‘Save changes’ button after Live View returns from sleep.

  • Fixing cases where UI labels were missing or overlapping.

  • Many additional bug fixes

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