;

FAQ (35)

I can’t change or reset my password.

Modified on Tue, 16 Sep, 2025 at 10:15 AM
Why is my camera not compatible with Profoto remotes/flashes? Why is not all cameras compatible? Will it be and when?

Modified on Tue, 23 Mar, 2021 at 1:19 PM
What should I consider before starting to use my Profoto lights?

Modified on Tue, 23 Mar, 2021 at 1:21 PM
What color temperature do Profoto flashes have?

Modified on Mon, 25 Jan, 2021 at 5:20 PM
Is product "X" compatible with my camera?

Modified on Tue, 23 Mar, 2021 at 1:20 PM
How do I become an influencer/highlighted photographe for Profoto?

Modified on Mon, 24 Jul, 2023 at 2:52 PM
When is the next update firmware release to my product planned?

Modified on Wed, 3 Feb, 2021 at 5:52 PM
Install button grayed out? macOS - Firmware updater permission

Modified on Wed, 11 Oct, 2023 at 4:03 PM
How do I store batteries for a longer period?

Modified on Wed, 16 Jun, 2021 at 3:19 PM
How do I change my email address?

Modified on Tue, 19 Jan, 2021 at 9:10 AM