The Profoto Camera and/or Profoto C1 Plus/C1 stop working or communicating. What can I do?

Modified on Thu, 21 Jan 2021 at 11:34 AM

We are sorry to hear that. Please kill the Profoto Camera and the Profoto C1 Plus/C1. After restartning, test if it works again.

We are thankful you report any bugs. Can you please tell us your smartphone model, operating system, version of the Profoto Camera, Profoto product name and firmware and send it to

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